Here we go its 2023, New Year, out with Old in with the New, Clean Slate, Fresh Start ahhh the list of exciting motivation could go and on, I actually love the start of a New Year, to me it's just a whole new Mountain to Climb or a chance to have another go at the summit after slipping down the ice in the last few months of the year before LOL.
At TheCamel.co every New Year we do the same thing, we set two themes, one theme is for the team and one is for the Company. We use that theme to set the stage of what we want to achieve for the year. We have had lots, always a statement we put on t-shirts and always a matching song which becomes like an anthem.
Over the Years we have have had some awesome themes, “This is the Moment” “United We Stand Divided We Fall” “Nothing's gonna stop us now” “This is Me”
I get so excited when we do our theme launch at our yearly get together party at the start of the year (TheCamel was born in January so good time to celebrate) Nothing beats a super introduction speech (humbly delivered by me) and then boom the theme song blasts in the background and will then spend the next year lifting, motivation, inspiring our team to go above and beyond in greatness, well that's the plan LOL.
So, what's the plan for 2023? Glad you asked.
My Goal for 2023 was to really “UP” the service and support game, my belief is the world is getting so deep into automation, Ai, a major “Differentiator” will be service and support. Everybody and his dog (I apologize if I offend any puppies who read my blog) are into faster, quicker, cheaper. I do not want to jump on that train. I want to make sure yes we do all that but move over Disneyland, “The Happiest place on Earth”, will be doing business with TheCamel.
BUT? I need a song, and a theme.
It was just before the Christmas break and that thought was running through my mind and all of a sudden out of the blue like a bolt of lighting I was hit by this song, “Help” Not the Beatles version (yes it was the original) but this version https://youtu.be/dv54giOSRKs sung by the awesome aussie talent John Farnham.
When he belts out the line, “Help me if you can I’m feeling down, and I do appreciate you being round” wow the hairs on my arms stood up and then, “ And I do appreciate you being round” OMG I felt like the support angels had opened up in the heavens, trumpets were sound, rays of sunlight breaking through the clouds yes folks it was a spiritual uplifting moment which ended when he sang, “Won't you please, please help me” I felt a need to answer the call.
I imagined poor suffering souls being on the end of a call with somebody form a strange land pretending to be from another country, I visioned frustrated consumers chatting with a BOT, trying to find the answer to how to stop a light from blinking and get the new TV working, OMG yes we are all trying to make things faster, leaner meaner but in the end? It boils down to the desperate pleas of? “Won't you please please please help me” Thank you Whispering Jack (John Fnarnhams nickname)
At last, my theme for TheCamel team in 2023 was sent by the gods of support, at last I have a tune that can drive the team to greatness, but I need one more thing, I need a tagline to put on tshirts.
The song is great, but it needs a simple phrase that ties it all up, that links the mammoth anthem of service, that the mere mention of that phrase will be a call to action for the team. So my beloved audience let me share what will be the phrase that will drive us at TheCamel to make sure that in 2023 you will not be begging, “please please please help me”
We will say from the moment you call or text, drum roll please.
“We are here to help” and that is what we will do. In 2023? TheCamel? Will Help you.
The team theme? That's the next blog.
Hugs to all.
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